We accept returns within 14 days of receipt of the order, in accordance with Decree-Law No. 24/2014.
Products must be new, with no signs of use, and in the complete original packaging, including accessories and manuals.
Products with physical damage, broken or manipulated seals will not be accepted.
To start the process, send an email to apoio@lojadomestreandre.pt, indicating the order number and the reason for the return.
In case of a defective product, the situation will be analyzed for possible repair, replacement or refund.